Dear Valued Customer,

If you made a purchase from our company between October 2023 and 2024 January, you may find yourself on the list of those who have not received their orders. Why did this happen? Unfortunately, our eCommerce company faced an issue with our credit card processing partner, preventing the release of our funds. Consequently, we were unable to fulfill client orders, leading to the temporary suspension of our operations.

We anticipate the release of funds by this organization on April 12, 2024, as per their initial commitment. We kindly request our customers to wait until this date and then reach out to us for updates. By that time, we should have two options available:

We sincerely apologize for any inconvenience caused and appreciate your understanding during this challenging period.